I wanted to say thank you for being so kind and professional during my procedure yesterday. I didn't think to thank you or your staff at that time. Please let your staff know that I am grateful for their part as well. They were very kind and professional. The two women (unfortunately I am bad with names and don't remember theirs) made sure that I was comfortable the entire time. I am very pleased with the placement of my grafts and excited for the healing and new growth process to start!If you ever need a reference for future patients please feel free to use me! I would be happy to tell them my experience from start to finish.
Just want to tell you that it's all done. This is day 2 post op. I'm swollen but I understand these things. I want to tell you as well that I am highly satisfied. My surgeon was excellent. I am the director of patient satisfaction in my ER and I have been involved in matters related to patient-Doctor experience for years. I have made several presentations on the issue as well. You may find one or two on YouTube for that matter. I was very satisfied. I don't use the word impressed because doctors don't impress me. But he is a jewel. I will highly recommend him in every matter. His staff was great as well. Just wanted to tell you this. Thank you again.